Knowledgeable and experienced people are a key asset for any NOC operation. Establishing and maintaining knowledge in front-line staff pays dividends in the speed of fault resolution and overall productivity. STCS’s operational structure is based on placing the right level of knowledge at the right place and at the right time.

Experienced front-line engineers skilled in a broad range of customer networks across various technologies perform a wide range of tasks, from resolving customer issues to performing preventative maintenance on customer systems.